Resources

Full-fibre broadband and telegraph poles FAQ

Reliable, high-quality digital connectivity is essential for residents, businesses, education, healthcare, public services and the wider economy. Across the country, broadband networks are being upgraded from older copper-based services to faster, more reliable full-fibre connections.

As part of this work, residents may see new telecommunications infrastructure being installed in their area, including poles, cabinets and underground equipment. We recognise that people may have questions or concerns when new infrastructure is introduced into their areas, particularly around visual impact, location and why certain installation methods are used. View our full resource about telecommunications pole deployment below.