Accessibility Statement

Accessibility statement

This accessibility statement applies to

This website is run by The Digital Infrastructure Programme. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Our Accessibility feature also allows users to:

  • Increase text
  • Decrease text
  • Greyscale
  • High contrast
  • Negative contrast
  • Light background
  • Underline links

We’ve made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The coverage map and Gigahubs maps are difficult to access to users of assistive technology.

Please contact us for alternative version of this content.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us. 

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.  

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Digital Infrastructure Programme team is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances and exemptions’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Coverage map

The coverage map and GigaHubs maps show the roll-out of superfast broadband across the county. The map is hosted by an external party and has a number of accessibility issues. In brief it fails 

1.1.1 Non-text content
1.3.5 Identify input purpose
2.1.1 Keyboard
2.4.1 Link purpose in context
2.5.8 Target size
4.1.2 Name, role, value

We intent to find an alternative means of presenting this information by December 2024.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 28th June 2024. It was last reviewed on 28th June 2024. The test was carried out by the Digital Infrastructure Programme team. The most viewed pages were tested using automated testing tools by our team.

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