Digital Inclusion

What is Digital Inclusion?

Digital inclusion means making sure that everyone has the chance to access and use digital technology. It involves giving people the tools they need, like computers and the internet, and teaching them how to use them. This way, everyone can benefit from what’s available online – like information, education, jobs, and staying in touch with others. Digital inclusion is about making sure no one is left out just because they can’t access or use technology easily. It’s about giving everyone the same opportunities to be part of the digital world.

Digital Exclusion

Digital exclusion happens when people or groups face difficulties accessing or using digital tools like computers and the internet. This might be because of not having the skills, knowledge, or means to get online. When someone is digitally excluded, they might miss out on important things like education, jobs, services, or connecting with others online.

Our Response

Oxfordshire County Council is committed to working in partnership with various groups – public, private, and voluntary – to assist people in getting online and using digital services. In July 2022, the County Council agreed on a new plan called the Digital Inclusion Strategy. This plan aims to work together with businesses, communities, city, district, town, and parish councils, along with partners, to bridge the gap between those who can and cannot access digital resources. Learn more about this initiative here: Improving the lives of digitally excluded people in Oxfordshire and read the complete strategy document.

    Digital technology skills can bring significant advantages to people and organisations.

    For individuals, this can include:

    • Paying bills online and comparing prices.
    • Finding jobs or learning new skills.
    • Helping children access online resources for learning at home.
    • Staying in touch with friends and family.
    • Accessing entertainment online.

    For organisations, going online can offer: 

    • New ways to reach customers.  
    • Lower operational costs. 
    • Access to a wider pool of skills from around the world. 

     Other benefits include: 

    • Assisting with wider social and economic issues such as reducing social isolation, lessening the impact on the environment, and supporting economic growth
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