Accessibility statement

This accessibility statement applies to https://digitalinfrastructureoxfordshire.co.uk/.

This website is run by The Digital Infrastructure Programme. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • the coverage map and gigahubs maps are difficult to access to users of assistive technology

Please contact us for alternative version of this content.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Broadband@oxfordshire.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Digital Infrastructure Programme is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances and exemptions’ listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Coverage map

The coverage map and gigahub maps show the roll-out of superfast broadband across the county. The map is hosted by an external party and has a number of accessibility issues. In brief it fails 

  • 1.1.1 Non-text content
  • 1.3.5 Identify input purpose
  • 2.1.1 Keyboard
  • 2.4.1 Link purpose in context
  • 2.5.8 Target size
  • 4.1.2 Name, role, value

We intent to find an alternative means of presenting this information by December 2024.

Main navigation

The dropdown menu (at wider screen widths) shows the second and third level items on hover. This content is not dismissable. This may make it harder for users to interact with the content behind it. This fails WCAG 2.2 success criterion 1.4.13 Content on hover or focus

The dropdown menus do not communicate their state programmatically, which may be confusing for people using screen readers to navigate the site. This fails WCAG 2.2 success criterion 4.1.2 Name, role, value.

We intend to replace this menu with a fully accessible version by January 2024.

Mobile navigation

The mobile menu button does not communicate its state programmatically, which may be confusing for people using screen readers.This fails WCAG 2.2 success criterion 4.1.2 Name, role, value.

We intend to replace this menu with a fully accessible version by January 2024.

Cookie banner

The cookie banner does not trap focus, and appears on top of other focusable content. This means that people navigating with a keyboard may not be able to see where their focus is. This fails WCAG 2.2 success criterion 2.4.11 Focus not obscured.

We intend to replace this cookie banner with a fully accessible version by April 2024.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

By January 2024 we plan to either fix these or replace them with accessible HTML pages.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 22nd July 2020. It was last reviewed on 5th December 2023.

This website was last tested on 5th December 2023. . The test was carried out by Agile Collective. In deciding on a sample of pages to test, we followed best practice offered by gov.uk .