Digital Inclusion

As more services become digital, support needs to be in place for those people who cannot use them independently.

Oxfordshire County Council is committed to working with partners from the public, private and voluntary sectors to help people get online and use digital services. In July 2022 Oxfordshire County Council approved a new Digital Inclusion Strategy. This strategy looks to work with businesses, communities, city, district, town and parish councils, and partners to tackle the digital divide. Read more about this here: Improving the lives of digitally excluded people in Oxfordshire and read the full strategy document: CA_JUL1922R12 Annex 1 Digital inclusion strategy.pdf


Being digitally capable can make a significant difference to individuals and organisations. 

For individuals, this can mean:

  • Paying bills online and comparing prices.
  • Finding a job or developing new skills.
  • Supporting children to access online resources and learn from home.
  • Keeping in touch with friends and family.
  • Accessing entertainment online.


For organisations, going online can provide:

  • New ways of connecting with customers.
  • Reduced operational costs.
  • Access to a global skills market.


Broader benefits include: 

  • Helping to address wider social and economic issues such as:
    • Reducing social isolation.
    • Climate impact mitigation.
    • Support for economic growth.