GigaHubs

The GigaHubs project focused on providing gigabit connectivity to rural public sector buildings like schools, GP surgeries, libraries, and other public spaces. GigaHubs was part-funded by BDUK and part-funded by Oxfordshire County Council (OCC).

GigaHubs in Oxfordshire

The Digital Infrastructure Programme team at OCC secured funding from BDUK to install full fibre broadband infrastructure across various hard-to-reach public service sites in Oxfordshire as part of the GigaHubs project. The project began in March 2022 and completed in March 2025.

Community centres, schools, and More

As well as the £2m investment from DCMS, OCC agreed to add investment of £5m for this project. The added OCC investment in the GigaHubs project was primarily used to connect 55 community centres and village halls and marked the first of its type in the UK. The scope of the project included:

  • Schools
  • GP Practices
  • Fire Stations
  • Libraries
  • Leisure Centres
  • Community Centres
  • Museums

The county council funding was fully sourced from income generated under our Better Broadband for Oxfordshire Programme, due to the very high take-up of superfast broadband services under the contract with BT Openreach.

 Neos Networks

Following a procurement, OCC selected Neos Networks as the provider. Neos connected 192 public service sites with gigabit-capable broadband. Neos sub-contracted industry leaders like Openreach, Virgin Media Business, and Gigaclear to build, manage, and operate the new infrastructure. Neos, along with its dark fibre expertise, oversaw the implementation.

The below map details all sites included within our GigaHubs project. This map includes 2 Layers found by clicking the “Layer List” icon (located in the top right-hand corner of the map). This allows for alternate views of the project, either by “Site Type” or by “Delivery Status”.

In addition to the Layers function, specific sites can be identified using the Filter function (also located in the top right-hand corner) and these can be broken down further by filtering on “District” also.

For any additional queries, these can be directed to the Digital Infrastructure Team using the contact form here.

Objectives

The outcomes of Oxfordshire’s GigaHubs project were to:

    • Provide significantly improved connectivity to 192 public service sites in mostly rural locations where fibre connectivity was difficult and expensive to provision.
    • Build upon Oxfordshire’s wider commitment to improve connectivity across the county through Oxfordshire County Council’s Digital Infrastructure Programme.
    • Help Oxfordshire County Council to realise its ambitions for equipping community centres to become ‘community working hubs’ offering enhanced community services, health and social care support, and reducing the need for people to travel further afield to access these services.

     

     

    • Assist Oxfordshire County Council in meeting its objective for net-zero carbon emissions by 2030.
    • Enable Oxfordshire County Council to migrate to lower cost, faster internet-based connections for its office buildings.
    • Help with digital inclusion for Oxfordshire residents as additional fibre broadband connections were delivered around the targeted hub sites.

    Please note, most public service sites that were not in scope for delivery under the GigaHubs project had been indicated as planned for full fibre infrastructure build in supplier commercial plans over the next three years. If you had any queries relating to this project, please contact the team via our contact page.

     

    Challenges

    Good quality data robustly analysed and soft market testing with suppliers enabled the project to run a successful procurement which resulted in a contract with a strong delivery partner and a solution that provided good value for money. 

    Building a good working relationship with the supplier helped to enable successful delivery and overcome any barriers to site completion.

     

    Achievements

     

    • 192 public service sites connected with full fibre broadband, enhancing the capabilities of the sites.
    • £69,619.08 a year in savings on connectivity costs for the council, due to the migration from leased line services to direct fibre internet services for council buildings.
    • £20,000 social value contribution secured as part of the agreement with Neos. This funding has been used to purchase 30 public computers, which have been allocated to the Oxford Westgate Library, Cowley Library, and Abingdon Library.
    • Three years of paid internet access funded by the Digital Infrastructure Programme for the 55 community centres and village halls connected through the Oxfordshire GigaHubs project.
    • Our team anticipates the new infrastructure will also incentivise more investment from the commercial sector in rural areas now that the targeted ‘hubs’ provide a way to connect homes and businesses nearby.

    Case studies

    Woodcote Community Centre

    GigaHubs showcase: Woodcote Community Centre and Woodcote Volunteers

    Snells Hall

    GigaHubs showcase: Snells Hall and Cinnamon Café and Larder

    What our communities are saying

    Tadmarton Village Hall

    “The provision of Full Fibre to the Premises under the Gigahubs project has brought great benefits to Tadmarton Village Hall. We are always looking for ways to improve the services we offer and full fibre enables us to live stream films for our film club and stream YouTube dance and fitness videos for our Dance Fitness class without interruption due to poor connectivity. The wi-fi coverage throughout the hall is vastly improved. The excellent speeds and connectivity has enabled us to share our full fibre broadband with St Nicholas’ Church situated next to us, making it possible for them to live stream services via zoom to parishioners who are unable to attend in person. All this, along with the added bonus of 3 years free broadband costs! This will be a huge benefit to our community. Thank you.”

    Snells Hall - East Hendred

    “The Full Fibre connection that the hall now has through the GigaHubs project has proved a great enhancement over the previous broadband service, both in reliability and speed. Users of the hall have found the service very useful and having it has brought an end to the complaints about internet speed that we used to contend with. The service has made the hall more attractive, which is of course great news for the hall’s management committee.”

    Hethe Village Hall

    “There is a bit of a buzz around the village since Full Fibre broadband was delivered by the Oxfordshire Digital Infrastructure Team. This service is new to Hethe Village Hall, it allows classes and events run by the hall a new dimension to what they offer; for example, the gardening club can live stream meetings from guest presenters to both attendees in the hall and those who may not be able to attend in person. Yoga classes can YouTube yoga channels and the Parish Council can share the online planning applications for discussion, the list goes on. Many thanks it is a gamechanger.”

    Weston-on-the-Green Memorial Village Hall

    “As we look to diversify the opportunities for the local community to use the hall as well as attract the all-important commercial bookings that allow us to maintain the hall, excellent wi-fi is a vital offering. Not only does this service add value to those booking the hall, in an area with a notoriously bad phone signal, we know villagers regularly connect to the wi-fi from the gardens in order to make calls and use the internet, even when the hall isn’t open!”

    Mollington Village Hall

    “In an increasingly digital world, being connected is vital. We are now able to offer more services to our community – streaming of events, ability to access and download music to our events for booked parties has been of great benefit and something we couldn’t offer before. Making the connection accessible to people using the hall has enabled them to stay connected and use the hall in not only a different way than before, but much more regularly as well. We would like to create a hub for people that regularly work from home, so they don’t have to feel so isolated.
    We have also installed a smart thermostat, which means we can control our heating remotely which will be much appreciated by those that attend on early wintry mornings. Now taking this a step further and we are investigating integrating our heating system with the bookings calendar and making the hall warm and welcoming automatically when we have a booking!”

    Woodcote Community Centre

    “We’re always looking for ways to improve our services and facilities for local groups and individuals who hire rooms in our premises. Being able to provide good Wi-Fi connection has become an increasingly important aspect of our bookings, so we are delighted with the new full fibre broadband that’s been recently installed.” – Karen Woolley, Woodcote Community Centre.

    Faringdon Library

    “The upgrade to our broadband service at Faringdon Library is having a noticeably positive benefit on service delivery. We are seeing much faster speeds on public computers, staff PCs, self-service kiosks, and public Wi-Fi connections. The improved Wi-Fi now supports flexible working, meetings and hotdesking for visiting staff.” – Mark McCree, Service Manager of the council’s library service.

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